Customer Comments

Every day, our customers contact us to give just a few words, describing the service received from the company. Please see below for some of our most recent customer comments.

If you would like to add your own experience to our customer comments page, please email us your details to

By David Richardson
The ordering process and delivery service were fine. Everything need to fix the bracket to the wall & TV fixings included. I'd quetion the value of the spirit level affixed to the bracket - this was out by some way and so another spirit level is needed.

By Ron McNeil
Very fast delivery, bracket just what I was after. Fitted in no time.

By Mat Trotman
Great bracket great price service and quick delivery

By d williams
well made bracket, good quality, ideal value, good service. would recommend.

By Simon Kirk
Excellant service. Sorted a refund for a failed Saturday delivery with no problems as well. Recommended

By Denise Done
Fantastic service
Fast delivery
Great product

By Chris Disley
Purchase arrived within 24 hours of me placing the order with very timely communication. The spec of the bracket (thickness) was slightly out due to an error on the website but the company responded to my emails within minutes and resolved everything exceptionally quickly. Very impressed - would definitely recommend.

By John Wilkinson
Good product with all that is needed. Delivery very prompt.

Excellent quality and service. Would recommend

By Linda kerr
Great service and communication and the delivery better than stated! Quality product and was easy to I stall. Lots of great compliments from visitors.

By Davies
Fantastic quick and easy service. Wasn't quite sure which product would fit the bill however was give great advice. Excellent customer service

By Michelle Beddoes
The TV is still on the wall so I guess all is ok

fast delivery no complints

By Tim Clarke
Good website, good prices, good service.

By Andrew Smth 0773
Very helpfull and easy web site

By Andrew Dean
Quick delivery. Good communications. Quality item at a good price.

By Tracey Rowbotham
Excellant, wall bracket recieved next day as promised, I even used the quick chat to see if my order had been processed, easy and quick,

By Tim Clarke
Top notch customer service

By Allan Gillies
Good selection of brackets and efficient ordering and delivery

By Steve Ashwin
This bracket is amazing value! Bought for a Samsung with 200x200 vesa and it fits perfectly. Very sturdy and well finished bracket, once the viewing angle is set you can lock off the position with the hand wheels at the rear and when the safety screws are tightened the bracket doesnt move at all.
Would highly recommend, good communication and bracket arrived the day promised.

By D Jones
ER2U Ltd deliver promptly and the products are always excellent quality. I have bought five brackets from them so far and would not hesitate to do so again.

By Neville Hesketh
Ordered late Friday afternoon delivered Wednesday morning
Good service

By Shane Bradford
The bracket is precisely what I was expecting. Function & form is excellent. The slimline design minimises forward protrusion. Easy to install. One very minor issue - should your HDMI cables be well insulated, their inflexability may prevent full colapse to the flat position with smaller dimensioned flatscreens. Delivery was extremely prompt - within 24hrs of purchase.

By Andy Freeman
Good website, ordered one day, delivered the next, what more can I say!

A good company

By Tony Norton
Great service from ER2U Ltd. I bought a TV bracket, got some good advice on what I should buy, the product arrived exactly when I was told it would, it is perfect for what I require. Everything about my purchase is 10 out of 10. Well done!

By Graham Woodfield
Excellent service, delivered exactly as promised

By Julian Quartermain
Very good and efficient

By Davison
Good customer service,item delivered exactly in 24hrs.Well done guys ,i will not hesitate to recommend you yo any one.

By Andrew Smith
Order got lost initially, but with one email query I then received the mount in two days.

Impressed with the mount - does exactly what it's supposed to do and well.

By Rob
Fast, efficient accurate what more can you ask?

By Stephen Holland
Cannot fault bracketsuk. Plenty of helpful information on the site, easy to follow instructions, free postage on an item which cost only £18.00, delivered when they said it would be, excellent service.

By Adrian Ridgway
Good service, good price, good bracket.

By Alex Small
Very good service and far better than a few close competitors

By D Jones
Out of this world delivery and brilliant product.

By Erwan Le Quere
Great service. Extremely efficient (2 days delivery), cheap, and perfect product.
Highly recommended

By Nigel Ginnever
Great product and superfast service. Couldn't have asked for more.

By Philip Dawson
A Good service, as before the Brackets came as son as the next full day after payment was made.

By Evangeline Sonderson
Fast delivery. Many thanks for excellent service

By derek crouch
wrong TV wall braket sent initially but replaced swiftly without fuss or complaint . Good customer service

By Melissa Houghton
very quick delivery , excellent product

By Peter Byrne
Fantastic service and a great product!

By Johanna Norris
a very efficient service. from time order placed item delivered in less than 24 hours. Have recommended to colleagues

By Annette Kane
Shopping experience & product both excellent. Bracket very sturdy & fit for purpose... very satisfied & happy with this purchase...

By Mostyn Thomas
good product and prompt delivery, great

By Edward Clay
Excellent service. A good on-line guide to options. Then a rapid delivery exactly as promised

By graham harrison
good service, product arrived within a couple of days and looks very neat; haven't had time to fit it yet but it appears to be 'up to the task, will let you know if any problems. thanks

By Toby Larkin
3rd TV on the wall - 3rd time with ER2U. Reason? Its top class in aLl ways.

By Kevin Preston
First class service,bracket just what we required.

By Michelle Herlihy
Brilliant service, arrived the same day as order placed. Instructions very easy to follow and extra parts included. TV has been fitted for a week and still in place, very happy! Would highly recommed!

By Mike Raybould
Excellent service . Ordered 10pm and delivered 10am next day but one. Could not have been better.
Brackets were as described and did the job perfectly.

By J Robertson
Quick delivery, good accurate description on the web site and clear competetive pricing

By samuel laird
very efficient website easy to follow item arrived a/m next day

By Mary Thorpe
Excellent Service arrived in 2 days

By Phil Milburn
Great service, products arrived quickly and we were kept well informed of order progress.

By Simon Staddon
The bracket was extremely good quality and very robust. I was surprised because the price was so good.

By christine.bowden-brown
super fast delivery on the wall with tv within an hour

By susan gough
Excellent service, delivered on time.

By RAD Noble
LDA06-221 - RYDALE Premium Cantilever Mount - 17" - 37"
Excellent product: well designed, good value, easy to instal, levelling bubble good idea, assortment of fitting screws useful for future upgrades of TV set. BUT supplied M4 screws so had to use drawer handle screws and packing washers.

By John R Thomas
excellent product, excellent price, excellent service.

By david andrews
fantastic quick service, quick respose to problems at all

By Michael
Bracket is first rate
Great value for money.
Delivery was fast as well.
2nd time I have bought from you and would not hesitate to use again.

By John Meenan
excellent service,and a great quality tv bracket

By Del Pea
Excellent bit of kit, will buy again.

By Tony Attwater
Very good service and fast delivery can not fault the assistence given by the staff when enquiring as to the correct bracket required

By Venilal Chauhan
I have purchased a tv brackets which comes with fixtures & fittings for the wall. I am extremely happy with the products especially at the back of the tv there is a suitable space that is just perfect to install & connect the scart, HDMI & aerial. I have given a 5 star rating!!!

By Stephen Harrington
I am very happy with the service I have received from 'bracketsuk'. My TV bracket was delivered quickly, is in excellent condition and works exactly how I wanted.

By Roger Ford
Great product at a great price. However, delivery was very slow!

By Mike Wynn
Wrong bracket was sent but customer service was fantastic and quickly sorted the issue out. They sent a repl bracket next day which was a better one then the one I paid for! Would use again with no hesitation!

By Barry Nightingale
Item as expected and fast delivery.

By Ajay Kanabar
Excellent service and good value for money

By Gerard McGarvey
The price and quality of the TV wall bracket (Rydale) that I ordered was excellent. Although the iniotial bracket was not suitable for my TV it was changed straighaway with no quibble. I was very impressed with the standard of service.

By Dave Tuckwell
Wellmade brackets at a good price with free super fast delivery ( I'm on the isle of wight and companies often charge extra ) alround top service.

By A S Takhar
Excellent service, goods were at my door step in 5 days and at less than half price than a local dealer.

By alfred moore
good service

By Paul Durand
Found the bracket to be comparable with much more expensive versions so very happy. Prompt delivery & excellent response to emails settled my fears of there being no support phone number. First class , thanks !

By P M Bathe
Brilliant value, brilliant quality, brilliant delivery. Well done

By Chris McAleer
Bargain price delivered in 3 days

By David Black
A very fast response, the bracket is perfect for the television

By Graeme mayes

By les fuller
a well made tv bracket,good value.with good delivery time.

By Kath Hogan
Bracket was just what we wanted. After looking around shops locally could not believe how cheap this item was and for such a good quality product.

By David Wood
Excellent Service

By les
great value good service

By Sally Nicholson
A1 service helpful reliable arrived on time

By Toby Larkin
Second time I have purchased a wall bracket and the reason I went back... Simply, its all very good!

By Philip Dawson
What a great product, very sturdy and a very good price, I was also pleased with how fast the item came.

By Rachel
Very impressed with website/ordering process/speed of delivery & finally actual product itself - good quality & aesthetically pleasing.

By Anthony Baron
5 star product and service..many thanks

By Greg Willcox
Excellent !!!!

By Robert Oldman
One of the brackets you supplied did not fit as the spec had changed and the web site had not been updated. Was a bit annoying but understandable. Daniel Patchett replied straightaway to explain what had happened and was very helpful and quick to resolve the problem. Very much appreciated. Thank you Daniel

By Paul
Great service, I had a query on the delivery address and they answered within seconds. The only complaint was that I was told it would be delivered in two days time and it arrived the following day. I would definitely recommend these and will be using them again

By Juliana Glanfield
The Tv bracket is just what we needed, easy to put up , good delivery time and well packaged.

By Cain Hegarty
I have to confess I rarely bother to comment of products or services I buy online, but your communications, advice and service were genuinely excellent, and the bracket arrived more quickly than anticipated, which was also great. The product was just what was needed, and although I had a few issues putting it up, they were entirely down to the state of my walls! Anyone with non-crumbling bricks would have no problems putting it up. I'll send a picture as soon as I have cleaned up the mess I made...

By tony swords
We were very pleased with the product ( tv bracket) purchased and the service recieved.
Only critisism we had was the bracket had a built in spirit level Which when put up to the wall was no where near level as the readin it gave was incorrect . This was rectified & would not put me off purchasing again as the bracket was very good value

By Kenneth Bowry
First rate service.

By emma nutley
Bought this for my daughters bedroom I thought it was safer for my daughter and her pals for the tv to be on the wall, very quick delivery, good price and easy to fix on the wall and tv.

By derek ray
Excellent bracket (or it looks like it is, as I haven't used it yet)and excellent service. Will shop here again.

By russell snood
great...after three times getting the wrong bracket sent by other suppliers....the right one at last...and great quality. Well done

By Allen Smith
Excellent service

By John Dabill
Excellent website making it easy to choose the right bracket. Excellent communications keeping me up-to-date at every stage. The bracket was well-made and very strong and I no problems installing it.

By Paul Larner
Brilliant product, great price. Quick delivery, but as delivery driver said, 'looked like it has been packaged by a 5 year old'. Luckily, all items were present.

By chris painter
I ordered my tv stand at 4:30pm and yet it arrived the next morning and was up on the wall in no time! VERY impressive service! Kept in the loop with email updates and am extremely satisfied! these guys are going to be used again...

By Darren Henman
Very prompt from order to delivery.

Thank You

By Daren Rossiter
Awesome price and service - highly recommended.

By Cameron McArthur
Excellent product and speedy delivery. Very happy customer!

By Graeme Donald
Very impressed with how quickly we recieved our bracket. Good all round service and bracket was just as described online.


By Smith
Have used Brackets uk now 3 times in the last three years,no problems at all always first class service i dont go anywhere else

By Muhunthan Sathiamoorthy
Great delivery and products great

By John Blood
the brackets are great sorry it took so long to reply but the BT could not see thrir way to putting me back on line I have just movedthanks for everything J. Blood

By Nirmal Dingri
I received excellent service including prompt, helpful responses to enquiries,

By Colin Pearce
First rate service, ordered on Sunday evening delivered Tuesday evening. Supplied with all fixings. Well pleased. Many thanks.

By Sebastian
Next Day delivery.Really good made.Cheap.I would 100% recommend this seller.

By Trevor Steele
I would say that the service I received was one of the best I have dealt with, they are fast & very pleasant

By Hopkinson
Great product 5* shame that 24hr delivery was not and arrived 48hrs after it was posted by yourselves so giving 4*

By Alain Vincent
Product seems well designed and strong, it has movement in 3 axis.
Would have been a perfect shopping experience if it had come with 8 washers that were needed due to the bolts provided beeing to long for my particular tv fixing, see picture, and four rawl plugs for the 4 bolt screws provided. Overall worth the money.

By Neville Stroud
Good company to deal with. Prompt and efficient service, product as described and seen on the website... Thankyou.

By Janet Harding
Received TV bracket in post very quickly. All as described. Has been installed on wall & very pleased with end result,
Thank you very much.

By Andrew
Great products, great service, even after a little delivery problem which was resolved quickly and professionally.. Would recommend and will buy again.
Andrew Ross

By Trevor Taylor
Ordered at 2pm order delivered next morning just after 8am. Brilliant service and product top quality with all fixings.
Have used before and would use again and again.

By Brian
TV extending Arm bracket for 16" TV was very good value and quality. Delivery very quick and efficient.
Well Done.

By Stewart Mackenzie
Well pleased for the excellent high speed service & a quality good value tv wall bracket. Highly recommended.

By Christopher Gardner
Easy to use web site, excellent value for money and extremely quick and efficient. I will be using you again. Many thanks

By Stewart Mackenzie
This is an excellent high speed service (all done under 48 hours)unfortunately the holes on the back of the TV did not match the bracket, but I was able to drill new matching holes in the bracket face-plate.

By Stewart Greene
Good website - easy ordering, prompt delivery - highly satisfied.

By Keith Sanderson
Very helpful advice from staff to purchase the correct bracket. Prompt service and very pleased with the supplied bracket which was easy to fit with all necessary fittings.

By Shirley Brown
Fantastic product Great price first class delivery will be rcommending to friends

By Alan Parker
On the look out for a fully articulating wall bracket to hang my plasma TV. went to John Lewis and found one for £255. So did a web search and came across what appeared to a similar design for only £78 from Sceptical at first, but decided to give them a try anyway. Goods were delivered very promptly and turned out to be better constructed than the £255 alternative. So would recommend every time from now on.

By jane
first class service,delivered order next day as adverised.highly recommended.

By Karl Healey
hi could you place this in customer comments for bracketsUK

I recently placed an order with BracketsUK unfortunately the package never arrived (thanks Royal Mail) on contacting them they went out of their way to help me and with no quibble sent out a replacement bracket which arrived a few minutes ago not many companies would do this. I hope to do business with BracketsUK again at some point, but until then will be recommending them to friends and colleagues, thank's to Dan and his team.


By K Roberts
Quick delivery.
The bracket was top quality and included ALL screws required.

By alan horton
exellent communication. delivery on time. product as described and well made and finished

By Alan Fairhurst

By Tina Wattam
Very good service, product, delivery and communication.

By nemo
fast delivery and good quality not like those cheap flimsy brackets retailing alot more.

By Christine Blake
I purchased a 32" Tilting TV Bracket with a level attached.
The bracket was easy to fix, but the attached level was not true

By David Edwards
Easy ordering process and easy to use web site. Efficient delivery and excellent quality of the item which I ordered.

By Gordon Baugh
Very Good Service arrived within 2 days.

Good quality product at a reasonable price.

By Sally Greenway
I was thoroughly impressed by the service in terms of delivering this product and of the product itself. It is extremely sturdy and does the required job very well. The TV has been described as floating in the air. Thanks very much

By Ian Davidson
Great service and communication. Thanks.

By John Rew
Just wanted to thank you for your excellent customer service and the help we received in choosing the right product for our fairly old LCD TV. The box was damaged upon delivery and some parts missing – we received the replacement parts the following day. Couldn’t ask for better service (and much better than one of your competitors)! Thanks Dan!

By Julie Portanier
Excellent service with fast delivery. Great product at a good price. Would thoroughly recommend this company.

By malcolm keysell
Excellent product - I was not expecting it to be as substantial and well made for the price! Fitting instructions (for my LG tv) werent accurate - I didnt need the spacers that it said were necessary. Excellent quality and price.

By Paul
It was exactly what we wanted and as described. Prompt delivery.

By Huw Jones
The bracket itseld was exactly what I was looking for and the attached level was also a useful tool.
However, the instructions told me to use a 10mm drill, unfortunately the holes were too big for the wall plugs that came with the item, I had to go out to B&Q and buy new ones, not a big deal but was frustrating at the time and loses a star rating, because other than that I can't fault the company or the product.

By willett
fast delivery
bracket a very good price
and easy to fit.
thanks d.willett

By Andrew Upham
I bought the bracket for home use, and bought a bracket from a rival company for work.
My home bracket was cheaper, arrived quicker and was of heavier gauge steel than the bracket bought from the rival company.

By John Blamires
Swift delivery,TV bracket easy to fit with good instructions and quality.Thanks for your help Dan.

By Martin Spriggs
Item arrived as promised also with a prewarning of delivery-- excellent

By John Blamires
Customer services (Dan) v.helpful.Purchased wrong product which I have returned and with the help of Dan ordered the correct one.

By Tony Curran
An excellent product and a first class service. All queries addressed efficiently, promptly and courteously. I would definitely use again. Thanks very much!

By Scott Large
Great price,great service.Would definitely shop here again.

By Pravesh
Ordered bracket on monday arrived as promised on Tuesday
Was so impressed by quality ordered 3 more brackets they also arrived next day as promissed. Customer care service second to none very efficient and prompt reply
Highly recommended

Item, delivery and service absolutely fine

By Jonathan
Prompt delivery. Good service.

By Rob Fraser
Great service came next day cheapest on net very happy with the product looks grate

tv bracket recieved promtly .
very sturdy and very easy to
fit to wall.Much cheaper than all the DIY stres.

By William McKenzie
The TV wall mounting bracket that I purchased was of top quality, very good value and was delivered within 48 hours of ordering. ( I ordered online after normal working hours.) I would happily recommend ER2U to anyone purchasing a similar product.


By Richard Norris
Very stirdy and solid. Quite impressed with the build quality. Almost the perfect bracket. Only issue was the fixing kit provided doesn't fit my tele despite selecting it through the search tool. Having said that, they have offered to pay for the fixings if I source locally. Impressed with the level of service provided.

By Dan Jones
Excellent service, ordered on Tuesday 24th and received it today, Wednesday 25th. Super product for the price!

By John Hudson
Very happy with the service very quick delivery. good quality bracket as well!

By Yasin
Great quality and bargain priced bracket. Easy to fit, comes with fittings which worked perfectly. Easy to tilt TV once fitted, just need to tighten/loosen 'wheel screw' by hand. Speedy delivery. Thanks.

By Matthew Hale
Superb bracket and fantastic value for money. It's very sturdy and well built compared to some brackets I've come across before. It's saved lots of bench space for me in my workshop and I would recommend to anyone.

By Luis Carro
Great service to answer question regarding the item. Item received promptly and works perfectly. Thanks, Luis.

By Adrian Bednal
Hi, I recently purchased a ceiling protect mount from your company, fantastic service, ordered one day and delivered the next, the price also included delivery charges - unbelievable.


By Caroline Dibble
I would like to thank you for your very good service, competitive price and next day delivery - I will definitely recommend you to friends.

Caroline Dibble

By Bill Andrews
Great service, no problems. Will reccommend


By Andrew
1st class service and delivery.
Excellent value for money.

By Simon Jeans
Dear Natasha,

Many thanks for the bracket received today and already installed. It couldn't be better. I will have no hesitation in recommending you to anyone.

Thanks again.

Yours faithfully,
Simon Jeans.

By Michael Callan
Hi, first class service, very satisfied, good product. Thanks.

By Jean Porter
Thankyou for your speedy service and excellent TV wall bracket. The whole buying sevice from you was excellent
from selecting the item to delivery THANKS!! will definitely recommend you.


Jean Porter

By Steve
Bought a Plasma TV Bracket of yourselves and everything was straight forward and was a pleasure dealing with yourselves if i need anything like this again i will be straight onto you're website PS I will recommend you to friends and family

By Elizabeth Smith
very pleased with tv bracket excelent price delivery very quick would recomend you and use you again

By Chris
Dan, I was very impressed with the speed of delivery and quality of the goods. When I have a bit more money, hopefully I can use your business again as I need more wall brackets and trunking.
Best wishes

By Ken Castle
I am very pleased with my purchase from you, Have not fitted it yet as I am waitng further instructions from her indoors!!!

By C.Clifton
Dear sirs,

TV bracket received next day - fantastic service well done!

By Ivan
Hi all,

The delivery of the item was prompt and efficient; the product fulfilled my requirements completely.

The only down side were the instructions, they could be better detailed.



By Norman Crabtree
HI, received the bracket on time and in good condition . Service was excellent and would use again in the future.
Will also recommend to friends.


By Mel Blything
Dear Dan,
Brackets were just what we needed,top quality speedy delivery would not hesitate to order from you again,price also excellent.


Mel Blything

By Sally Anne
Thank you for very fast delivery of superb cantilever bracket. Was little apprehensive about the price but WOW absolutely brilliant product. My tv is now safely on the wall in bedroom and I am delighted. About to order one for tv in lounge. Thank you

By Russell Smith

just a quick note to thank you for a very quick response to my order ..
the tv bracket purchased arrived withing 24 hours very impressive

the bracket was perfect and made of good quality

this must be at least the 4th tv bracket I have purchased and so the best

kind regards

Russell Smith

By richard wallace
exellent product woiuld reccomend to any one cheers rich

By Geoffrey Hite
Good morning bracket did what it said on advert,delivery excellent ordered PM on day received next morning by 11AM.Would defently use your services again.5STAR SERVICE.

By Adrian Speight
Many thanks for good service – bracket was delivered yesterday (next day) as promised.

Many thanks

By Jean Michie
Bracket received very quickly. However, the screws that were supplied were not big enough to fit our Samsung 32" TV. They were too short and not big enough in circumference. Fortunately we had a few screws that would suffice.

The product quality and service was excellent.

By Craig Roberts
Although slightly dearer then the other models, i can see what your sales staff meant about the depth and appearance of the bracket. It's totally out of the way, almost un-noticable. I'll be putting in an order for another one shortly to replace an old one in my bedroom.

By Gordon S
Just to let you know the new bracket arrived here a few minutes ago. Thank you so much for such good service. In all the years of doing business on the web, I have to say the service I have received from your company has been outstanding. It has been a pleasure dealing with Brackets UK. If you have no objection I will post a note on AVForums letting people know you are a good company to deal with. Based on the high standards of service and competitive prices you have set, I have no doubt the business will flourish in years to come. All the best.

By Mike Doherty
excellent product and prompt delivery

By D R Chappel
Excellent service, would have no problems recommending you to others. Item is excellent, picture attached!

By Yasmin Kamur
Easy website to use, took me 5 minutes to find the bracket i needed and it was delivered the next day. YK

By David Mckeiurgn
Great service and great price, would definitely use you again, David

By Andrew Robb
Despite the atrocious weather the bracket arrived within 48 Hours and performed perfectly. Great Service

By david chappell
super service, will use again and recommend to others

By thomas rumgay
very happy with proudct helpful staff with problems would use there website and reccomend to friends and family thanks agsain tommy

By Freddie Cantrell
Product was just as I expected and, well made and robust. Service was excelelnt and queries were answered efficientlt and quickly. Would recommend thge supplier.

By Keith Scruton
Ordered a TV bracket from ER2U, competetive market price which included, all fixings, VAT and shipping. Little did I expect the shipping would see the item arrive at my door by courier just over one day from order. Top service thanks. The bracket is of an excellent quality and build. Will definitely recomment you guys to my friends.

By sarah Fitzgerald
Have not used yet as part of xmas gift but service, post and comms were excellent and I am very satisfied - of course if it fails to do its job I will contact you but I do not foresee any problems

By David Martin
Great service and price, thanks, David

By Andy Robinson
Well what can i say. I recieved my bracket This morning and had it installed by dinner time just in time to watch the football. I could not have asked for better Service. Keep up the Good work!